Shipping Policy
Thank you for shopping with us! We want to ensure your experience is seamless and that your order arrives promptly. Please read our shipping policy below for more information on how we handle shipping.
1. Order Processing
- All orders are processed within 1–3 business days after being placed. Orders are not processed or shipped on weekends or holidays.
- Orders placed after 3 PM (local time) will be processed the next business day.
- You will receive an email notification once your order has been shipped, which will include tracking details (if applicable).
2. Shipping Times & Rates
- Standard Shipping: Delivery within 2–5 business days.
- Expedited Shipping: Delivery within 1–3 business days.
Shipping rates are calculated at checkout based on your delivery address, the weight of your order, and the shipping method selected.
3. Shipping to P.O. Boxes
- We currently do not ship to P.O. Boxes. Please provide a physical address for delivery.
4. International Shipping
- We offer international shipping to select countries. Shipping rates and delivery times for international orders will vary based on the destination and chosen shipping method.
- International customers may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number by email. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
- If you have any trouble tracking your order or if there’s a delay, please contact our customer service team.
6. Shipping Delays
- While we strive to meet our estimated shipping times, please be aware that shipping times may be impacted by unforeseen circumstances such as weather conditions, carrier delays, or customs processing.
- In the event of a delay, we will notify you as soon as possible and provide updated shipping information.
7. Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
8. Free Shipping
- We offer free standard shipping on orders over $99. The free shipping offer applies only to orders within the USA and is automatically applied at checkout.
9. Returns and Exchanges
- Please refer to our Returns & Exchanges Policy for information on how to return or exchange items.
10. Contact Us
If you have any questions regarding your order or need assistance with shipping, please don’t hesitate to reach out to us at [Customer Service Email] or call us at [Customer Service Phone Number].